FAQ & Site Info
Terms of ServiceThank you for shopping on our Ecrater Store.
1. We process your order within 1-3 business days of payment.
2. We only ship to your Paypal address.
3. We use DHL, FedEx,TNT,UPS,EMS,SF Express,Air Mail.
4. We also offer free shipping for some items.
5. We accept Paypal & credit cards payments.
6. You may be responsible for the import customs taxes and duty on your order.
7. We don't responsible for the delays & lost caused by customs, bad weather, the force majeuce.
8. We ship from China to you, it takes 3-25days (DHL/FedEx/UPS/TNT: 2-7days, EMS:3-15days, SF Express: 3-15days, Airmail: 7-25days) to your hands.
9. If you wish to return an item you must advise us within 7 days of receiving the order and include a reason for the return. Please note that we do not cover postage costs and it is recommended that items are returned via Recorded or tracked mail to ensure safe receipt. All non-faulty returns must be in original condition and include all original item packaging.